If you are not completely satisfied with your purchase, simply email firstname.lastname@example.org within 30 days from the purchase date to obtain a return authorization.
- Returned/exchanged items must be in new condition, unworn, unaltered, free of damages and returned in original packaging with any enclosed documentation.
- J3:XVI must receive returned/exchanged items within 15 days of return authorization.
- The cost of returning items to J3:XVI is customer's responsibility.
- J3:XVI is not responsible for any returned/exchanged that are lost during mail transit.
- Delivery charges are only refundable if an item was defective or the wrong item was sent.